CS Teo
THBooked & cancelled a car with fuul… Booked & cancelled a car with fuul insurance from them with full refund condition available anytime before the start date. Got con as car rental was indeed refunded but not the car rental insurance by Alliianz. 24H pushed the onus to refund to Allianz, & they throw a “not refund” condition which is only found in the terms & condition page of the policy sent to me after the booking which was already too late to do anything! On top of that, charges were billed in Euros, so when refunded, lost out on exchange rate. I lost USD21 for this stupid exercise! So, be careful & don’t get con like myself!
Sean Silva
GBNothing better like this rental cars… Nothing better like this rental cars booking service. They compare more deals from different companies than any other website (but it takes a little bit more time for search results to appear). Especially great for young drivers and their grandparents - Rental24h has a lot of offers for renters under 25 y.o. and over 70s - that’s a huge plus!
K.
GBScammers Don't choose this company to rent car. If you change your mind 4 min after booking, because you discover you need to have credit card to collect your car, this company charges you 85£! (information about credit card appears after payment). It was happened to my husband. Car booked on Monday to collect on Wednesday Customer service useless. Looks like scammers or fraud. And this is not a true that other rental companies has the same terms and conditions. We rented car without credit card, using debit card and wasn't any problems.
George Gibson
GBThe very process of collecting a car… The very process of collecting a car was all right, but had some difficulties with refueling. I booked a “full-to-full” option and returned a full tank, but still was charged an additional $15. Hope, I will get my refund, as I have already called a customer support agent and they promised to resolve it asap. The staff member was polite and friendly, seemed like they really wanted to help me even with such a minor issue. In fact, Rental24h.com did their best to make my experience with them smooth and sleek!
Aidan Bibi
GBPerfect and smooth service Perfect and smooth service. Great prices, full coverage, the confirmation was sent to me in a few minutes. It was my first time renting a car through such a platform - usually got taxis, but for the last several years they have become too expensive! By now, this is my number one option for long trips.