Nigel Robert
GBScammers - Avoid! Booked and paid in advance for a Land Rover Discovery (or car of similar class) for 5 days rental with Hertz via rental24H. On arrival this was not available and a compact car was provided by Hertz - which should cost around half the cost. Requested refund of difference from Rental24H, no refund or response to repeated contact. Do yourself a favour and book direct with the vehicle provider rather than third party scammers like these!
Tiauna Awumah
GBIf I could give 0 stars I would If I could give 0 stars I would. This is the ABSOLUTE WORST COMPANY I HAVE EVER WORKED WITH. PLEASE save yourself the headache and hassle and go to another company. I have spent an unnecessary amount of hours with this inept company and still no resolve. I was charged 576.29 as deposit however, the credit was not applied to our rental. I contacted this company and they assured me they would resolve it only for me to get an email stating they will not refund me. Praise the Lord my bank handled the issue. Never booking from them again!!!
CS Teo
THBooked & cancelled a car with fuul… Booked & cancelled a car with fuul insurance from them with full refund condition available anytime before the start date. Got con as car rental was indeed refunded but not the car rental insurance by Alliianz. 24H pushed the onus to refund to Allianz, & they throw a “not refund” condition which is only found in the terms & condition page of the policy sent to me after the booking which was already too late to do anything! On top of that, charges were billed in Euros, so when refunded, lost out on exchange rate. I lost USD21 for this stupid exercise! So, be careful & don’t get con like myself!
CANTET JEAN PHILIPPE
FRLong story short rental24 is just a… Long story short rental24 is just a broker ( no car) and work with Rental car SIXT Book a Fiat 500 in santorini on October 22 starting at 10 am. Full payment has been done up front to rental 24 . We arrived late on October 22 at 7pm . When we arrived at the counter from SIXT , our contract has been canceled and our car booked to somebody else . Don’t try to call rental 24 , their call center is always inaccessible! SIXT said they don’t want to talk to us to fix our problems. We lost all our money with Rental24
PT
GBWorst car rental company I have ever… Worst car rental company I have ever used and I rent cars 30+ weeks a year. I reserved a van at the Venice Italy airport, my flight was delayed 3 hours and when I arrived they had already given my van away. They were out of cars so I had to rent at a different rental agency at the airport. I returned home to find the full week's rental for the van charged to my AMEX. When I called to dispute they said I was a "no show" so their contract states that shows will be charged the full rental fee. I explained I did arrive and they did not have a van or any car for me. They said sorry, our paperwork says no show, there is nothing we can do. I have disputed the charge through AMEX 4 times and they are still fighting me and will not refund the money on this fraudulent charge. I even have the receipt from the car rental agency next to them at the Venice airport and they say sorry you were a no-show. Completely unethical company.