They are a scam They are a scam. Notice how many awesome reviews they have in the past month? Go back further and there are a bunch of horrible reviews. I just finished fighting with my credit card company to get my money back. Like others, I paid for a bike and then they completely ghosted me. I kept all emails and communications from these dirt bags if someone thinks I'm lying. I am not. Tried to buy this bike for my step son and they screwed me over badly. Terrible experience. So not trust these people.

Update - 3 Months Later and Still No Refund For those wondering if anyone has luck recovering money from these thieves, at least from my perspective, the answer is NO. Last I heard from them, right after Christmas (in spite of follow ups since, that have gone unanswered), their bank account was "locked" due to a fraud against their account which is why they hadn't refunded my money. "Josh" even went so far as to threaten me that once they accessed their account, they wouldn't refund my money (for the bike I never received) until I took down all my negative reviews. When I called him out on his threat, he backtracked in his messaging. However, it's been radio silence since then and absolutely no money received back. Any positive reviews on this site are fake. Take a look at the review from "Theo Berry" on 2/12...he states "From the moment I walked in, I was greeted with warmth and expertise." These guys are a (fake) online retailer. They don't have a physical shop, so no one is "walking in" anywhere. They need to up their fake reviews game, in addition to their decency (fat chance). If you look at the trend of the positive reviews, the timing is usually directly after receiving yet another 1-star review in an effort to keep their average rating to a reasonable level. If you feel the need to waste your money, please send it to me to recoup the $3K I lost to these guys - don't send it to them.

The variety of electric cycles… The variety of electric cycles available at your shop is impressive, catering to a wide range of preferences and needs. The staff's willingness to assist me in finding the perfect electric cycle based on my requirements was truly appreciated. The fact that they encouraged test rides allowed me to get a feel for the different models, making my decision-making process much easier.

total scam-avoid at all costs, we are not that dumb total scam, avoid, not a real company, given many fake addresses, too good to be true=scam, we are not that dumb america, avoid at all costs

I can't say enough positive things… I can't say enough positive things about ElectricycleShop! From the moment I walked in, I was greeted with warmth and expertise. The staff's knowledge about electric bicycles is truly impressive, and they patiently guided me through the selection process, helping me find the perfect bike for my needs. Not only that, but the quality of their products is outstanding. My electric bike has been a game-changer, and I couldn't be happier with my purchase. The after-sales service has also been exceptional; they've been there every step of the way to address any questions or concerns I've had. If you're in the market for an electric bike, look no further than ElectricycleShop