"Buyer Beware" !!Do your Research!! "Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG" Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399 I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm) BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS. !!!Buyer BEWARE!!!

Total scam company Total scam company. You pay and nothing is delivered just like sister company Ebikese.com Police is investigating.

Purchased a ZM e-bike then realized… Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.

Love it so far! Great deal for the price! I bought my first electric bike from G-force three months ago and it has great design features. This fat tire bike is awesome for my riding to work forth and back😊; it comes with disc brakes and stops very well. Also, nice customer support. It really gets lots of compliments, and is always a conversation starter.👍

ONE STAR IS TOO MANY FOR THIS COMPANY one star is too many for this company. PLEASE READ THE REVIEWS ON HERE, I WOULD RECOMMEND NOT DEAL WITH THIS COMPANY. THE WORST CUSTOMER SERVICE ON THE INTERNET.