I purchased g force t42 bike and it was not working… I purchased g force t42 bike and the controller was faulty. G force were very poor to communicate with taking extended periods of time to reply. Once they identify the problem, they said a new part would be sent out and I would recieve a tracking number within 48hrs. This was on the 25th of August, today it is the 4th of September and g force have completely ignored multiple e mails from myself asking for a tracking number for the part they have supposedly sent out. On the 1st of September I messaged them to inform them that I will be seeking to take legal action against them. But they have still ignored my attempts to contact them. I am very unhappy with there lack of service and poor quality bike.

DAMAGED Received our bike via FedEx and the box as well as the bike is damaged. We've emailed and called but are unable to get ahold of anyone. Can't belive you spend $2k on an item and they coukd care less. STAY AWAY!!!!

ONE STAR IS TOO MANY FOR THIS COMPANY one star is too many for this company. PLEASE READ THE REVIEWS ON HERE, I WOULD RECOMMEND NOT DEAL WITH THIS COMPANY. THE WORST CUSTOMER SERVICE ON THE INTERNET.

We bought this bike six weeks ago and… We bought this bike six weeks ago and it has only worked for one week. My son saved up $1800 for a year to buy an electric bike. It stopped working after the first week and I have been given the runaround for the last five weeks. I have provided pictures, serial number, description and 26 emails to get a simple part sent. Then, they sent me the wrong part that I received in the mail today. Throughout this process I have asked to return the bike several times and nobody has followed through with my request. I’ve been forced to wait for the parts to come in. That is now the wrong part so my son still does not have a bike ride. I am begging you, Do not buy a bike from this company!!! They are a horrible company and you will waste your money and they do not stand behind their products.

Stay away from G-Force Ebikes I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!