Terrible Well, as many others have indicated, this company just doesn't want to pay, and they will run you and your mechanic through the ringer just to tell you that they are not paying. Honestly, I don't know how the employees can sleep at night knowing that they are taking advantage of customers who pay allot of money for this protection. They work harder to find reason to deny a claim than help you receive the dollars for your repair.

Beware of doing business with this… Beware of doing business with this company. I payed upfront for both my cars. In September 2023, I requested a refund. It has been six months now still waiting on a reimbursement check. I was told they never received my notarized letter and pictures of the odometer. Therefore, I emailed the documents. Then I was told they could not work off a copy of the notarized copy, that they needed the original copy. So, I sent new notarized documents. Then, I was told the person that signed for the Notarized documents (Catelin Wilson) works at the front desk, but does not work for ASE. On another call, I was told they received everything, and it was sent to investigations for review. Now, I am told that they do not have my documents and I need to resend them a new notarized letter, because the one they have is to old. (Confirmation that they did receive my documents). You can’t speak to a manager or supervisor only customer service. I’ve emailed and left plenty of messages. I wish I would have read these reviews before I gave these people my money. I would be interested in joining the civil lawsuit. I need to be refunded my money!

Warrenty got in contact with me shortly… Warrenty got in contact with me shortly after I purchased my Engine. They explained to me all the benefits of having a warranty in place for a second hand vehicle and what was going to be covered if something went wrong with the car. They sent me an email with a break system of prices for different options. I was very happy with the quotations and there was no hard sell or pushing to make a decision. Everything was made easy for me and I now have peace of mind for the next 5 years knowing that Warrenty are there to help if I need them or have a breakdown. I would definitely recommend them to others and will be using them again for sure in the future.😊

The ASE protection Sales representative… The ASE protection Sales representative was extremely friendly and Knowledgeable, they explained to me in detail what is covered and excluded, sign up process was quick and easy, and They gave me an excellent price, for a 5 year plan.

Crap company Crap company! Won’t authorize repair despite it being one of the items that their total blue shield plan covers! The sales person, Marcus Owens, was the most friendly polite person! Until I called because of denied claim! He was so rude and said “Why are you calling me! I am the salesman” This company is complete fraud! I will be Filing some paperwork shortly! When I signed my documents I wasn’t given a copy! The docusign can no longer be retrieved! Of course not!!!