Don't get scammed Don't get scammed. They are the worst. I paid $1,250 up front for a 5 year plan. They promise hassle free claims process, thats BS they have no intentions on covering any major expense ASE Protection is a deceitful and fraudulent business. their rude and bullying tactics are outrageous. I took my car in to the repair shop 4/12/23 cuz the air conditioning stop working. The mechanic said it needed a to be replaced and found 2 other problems, and submitted the claim totaling $4,100. For months my car at the mechanics shop waiting for ASE protection to approve it. Months go by they deny the claim with no reason and told me they give $500 once I paid the repairs in full and sent them a copy of the paid invoice. So, I was stuck with no recourse did exactly that. Now it's 9/14/23. Still can't get anyone to on the phone or to call me back. Still trying as of 11/7/23.

After canceling the policy and sending… After canceling the policy and sending the cancelation paperwork not once but twice, they don't pick up the phone. I have sent it a third letter and this time I sent it Certified with a signature. That way I know they have received it, The next step is to file a civil suit. I am almost positive they will close down and re-brand to a different name.

My experience is that they are scam… My experience is that they are scam artists and outright liars. I have contacted the Delaware Insurance Bureau to report their fraudulent practices. Don’t bother trying to call - I’m pretty sure they block your number after the first call if you have a claim. I agree with poster below that flurry of 5 star reviews is fake. Beware.

I have never had such a horrible… I have never had such a horrible customer experience and will take the time out of my day to ensure I share such experience on all forms of review, social media and BBB. 3 calls exceeding 20 to 40 minute answer time, 'lost emails', emails not submitted, supervisors arguing and attempting to make excuses for such lack of service and professionalism. 48 hrs so far with my car in the shop waiting for ASE to get around to authorizing my repair. Oh and the covered rental car only applies once they have 'authorized' the repair. Its a scam to frustrate you and the mechanic. I'm waiting for the eventual denial for whatever reason or the 'only cover X $s of the repair. DO NOT BUY!!!!

Purchased the extended warranty for 3… Purchased the extended warranty for 3 years/45,000 miles when I purchased a used vehicle. Had to put it in the shop for injector issues about 10,000 miles / 1 year into it. They denied my claim stating that I missed 6 fuel filter changes. I did have to do one fuel filter replacement and 2 oil changes during the time that I owned the vehicle. They told me that it was my responsibility to ensure that maintenance was completed by the previous owner. What a SCAM! Buyer Beware!