I believe the timeline for the recovery… I believe the timeline for the recovery was better than other company's. In addition, the communications between PIT and us clients is well above excellent. I would recommend PITS to others. None of these companies are cheap, but I look at it as you get what you pay for!! Tony Petralia, Ocean View, DE

Worse than I thought four months ago After being VERY clear about how much I could afford, I was charged 3 times the amount I had saved up. I am not claiming I didn't know what I would be chargef, but after losing my husband and all of our photos of our life together I foolishly agreed to an amount much higher than I could afford. I will never use them again and their response to my review cements that FIRMLY in my mind. And now, I learn that a)less than half of my terrabyte drive was actually recovered and b)the drive they sent with my "recovered files" has a virus or something and no longer works and crashes Windows every time I try to get my files.

With thousands of client photos on the… With thousands of client photos on the line and a damaged external hard drive, I went into a panic. Admittedly, I was skeptical about sending the drive to a team across the country but I took a leap and sent it. The PITS team kept me updated throughout the process and didn't close the project until I'd verified that, yes, they resolved the issue. Thank you!

Data recovered! I reached out to get information on data recovery for a damaged external hard drive. I have to hand it to them, they were persistent, but it's exactly what I needed to not drag my feet. Great communication. Updates. Assistance when needed and a quick process. Most importantly, all my data was recovered.

PITS is the Best Recovery company. PITS was very professional explained the process and responded quickly to any of my emails or calls. they were able to recover info from my hard drive that other recovery companies could not. and when they sent the recovered drive, they guided us thru the installation process..