Highly recommended It was a decent experience, the communication was great, the speed of the fix was extraordinary (failed hard drive), and the negotiation of prices was even more so. The only reason why I’m giving this 4 stars is because of the file type that was downloaded. It says zip but it’s in a strange file that I had to use a raropener to get open, but I’m just gonna chalk that up as something that happens when you pull stuff out of a hard drive that failed or got corrupted.

These PITS Global guys are FANTASTIC These guys are great! Respond to questions very quickly. They offer a lot of options. They received my drive and fixed it so quickly. Provide all the instructions, free shipping, evaluation steps that allow you time to make your decision. I do wish there were lower cost options because I think my drive was in perfect condition, it was just locked making it an "easier" recovery, whereas they probably have to fix damaged/broken drives with much more precision. Can't put a cost on 500GB of 40 years of MEMORIES though right!!?!

PITS Global Data Recovery Services… PITS Global Data Recovery Services saved me big time! I highly recommend using this company should you face the unfortunate event of a hard drive failure. They made the entire process very easy, from the initial hardware consultation to the final delivery of my new backup hard drive. The turn around time was very fast, and all of the precious files that I thought I'd lost I now have again. I'm a completely satisfied and happy customer.

Great experience! Great experience! Had two hard drives one was a computer tower. Too damaged to get anything off! Second was my western digital hard drive that just stoped working. They were able to get everything recovered very happy as many items were not replaceable as they are my kids baby pictures!! A little expensive but gave me a discount and understood was on a budget. Very helpful! Great customer service!

Data recovered! I reached out to get information on data recovery for a damaged external hard drive. I have to hand it to them, they were persistent, but it's exactly what I needed to not drag my feet. Great communication. Updates. Assistance when needed and a quick process. Most importantly, all my data was recovered.