Highly recommended It was a decent experience, the communication was great, the speed of the fix was extraordinary (failed hard drive), and the negotiation of prices was even more so. The only reason why I’m giving this 4 stars is because of the file type that was downloaded. It says zip but it’s in a strange file that I had to use a raropener to get open, but I’m just gonna chalk that up as something that happens when you pull stuff out of a hard drive that failed or got corrupted.

Friendly, patient and helpful customer service I can't tell you how grateful our family is for your service. Seeing all the pictures and videos of our family as they grew reminded us of the faithful goodness of God in our lives over the years. Few, perhaps, would call the recovery inexpensive, but the value to us far outweighed the cost. Also, I very much appreciated your customer service. It was clear, kind, informative and patient. I would quickly recommend you to others -- and probably will. Thanks again, Chris Knobloch

Very patient Very patient, friendly, and professional customer service. Options were clearly explained during the initial call, and I was kept informed throughout the whole recovery process. Very pleased and relieved that PITS was able to recover data from my daughter's laptop. So if I need data retrieval from any device, the PITS team will be the ones I will call. I have complete confidence in their service. Thank you!

Data recovered! I reached out to get information on data recovery for a damaged external hard drive. I have to hand it to them, they were persistent, but it's exactly what I needed to not drag my feet. Great communication. Updates. Assistance when needed and a quick process. Most importantly, all my data was recovered.

PITS Global Data Recovery Services… PITS Global Data Recovery Services saved me big time! I highly recommend using this company should you face the unfortunate event of a hard drive failure. They made the entire process very easy, from the initial hardware consultation to the final delivery of my new backup hard drive. The turn around time was very fast, and all of the precious files that I thought I'd lost I now have again. I'm a completely satisfied and happy customer.