Very patient Very patient, friendly, and professional customer service. Options were clearly explained during the initial call, and I was kept informed throughout the whole recovery process. Very pleased and relieved that PITS was able to recover data from my daughter's laptop. So if I need data retrieval from any device, the PITS team will be the ones I will call. I have complete confidence in their service. Thank you!

PITS Recovers Patient Notes I tasked PITS with recovering patient notes for my psychotherapist girlfriend that were essential to her practice. In the process of upgrading to Big Sur OS, the installer froze because of lack of hard drive space, so she couldn't access her files. PITS recovered all her data onto an external drive. We were able to reinstall the Big Sur (after wiping the machine) and transfer all her files back to her now functional computer. Kudos to all at PITS for a job well done.

Thank you so much! Honestly, I don't expect my data could be recovered from the failure hard disk. Eric (hopefully I don't spell wrong) helps me on this task, providing me professional and sound communications and flexible options. He is very nice guy. The service from you gives me big surprise. Thanks a lot for your help.

I appreciate the way they keep the… I appreciate the way they keep the customers updated throughout the entire process. My WD external hard drive crashed just before I was going to back it up. I plugged it into the computer but it wouldn’t turn on. PITS Data Recovery came to my rescue when I thought I had lost priceless personal/family pictures and videos. I called in and they sent me a shipping label free to send my device to their lab. They contacted me a few days later to inform me about the damage level and the cost of the recovery. Alfie was friendly and knowledgeable, always answering each and every question I had. Thank you so much for your help!

Worse than I thought four months ago After being VERY clear about how much I could afford, I was charged 3 times the amount I had saved up. I am not claiming I didn't know what I would be chargef, but after losing my husband and all of our photos of our life together I foolishly agreed to an amount much higher than I could afford. I will never use them again and their response to my review cements that FIRMLY in my mind. And now, I learn that a)less than half of my terrabyte drive was actually recovered and b)the drive they sent with my "recovered files" has a virus or something and no longer works and crashes Windows every time I try to get my files.