Great Source for Replacement Hard Drives I've ordered a few replacement hard drives from your company recently and they have all been quick to arrive and have worked great. I accidentally ordered the wrong part, but was able to swap out the drive caddy and get it working. I spoke with Mike through the chat and he answered all of my questions and was able to give me a link to the correct part so that I don't make the same mistake in the future. He also offered to help via the chat before my next order. The quick and helpful chat response was fantastic and I'll be sure to order future hard drive replacements through Storage Parts Direct.

Best customer service I have experienced in a long time. I appreciated how they addressed my concerns regarding the products I was needing. They took extra care to provide the correct date code. They didn't charge extra for the personalized service. I received my product on-time & correct. Thank you!

Great prices but in-stock may not be accurate. I received an email after placing an order (Order # 4213) that my order was cancelled, even though the website clearly stated the harder-to-find items in question were in stock. The stock system should be accurate and not misleading, as it can cause project delays. At least the updates were timely and did not leave me hanging out there long. We did have a larger unrelated order that went smoothly and were happy with how fast the drives came in. Great prices there.

Our order was cancelled without… Our order was cancelled without notifying us. It was cancelled because you said you couldn't verity the credit card but you had a positive authorization, we called 5 times to speak to someone an could never get anyone. Asked person in chat to have someone call us back twice and left a voicemail the one time we had an option. I appreciate you trying to protect our credit card but if you are going to require speaking with someone to authorize then you need to have someone available to speak with.

StoragePartsDirect.com has a great… StoragePartsDirect.com has a great customer service due to any issue. We shipped something back without notify their RMA dept but their RMA dept is very nice to waive the restocking fee. Thank you very much Adam!