Kia jumped in without skipping a beat Kia's shift began in the middle of my Support Chat and was able to jump right in catching up on the previous comments. She was able to replicate the same problem I was having and reach out to her team to ensure me that they would send the concern further up the support ladder to help correct the problem. She also assured me that someone would be contacting me in the near future to let me know the problem was corrected. Thank You Kia.

The amount of learning material and… The amount of learning material and great people like Landree definitely secure my mind in choosing batch. The program itself is as complete as i would like it and really has helped with my progress in my business. Thank you so much!

Above and Beyond Tyler was able to help me through a couple problems that I have been struggling with Batchleads. He was knowledgeable and patient going over each step to resolve my issues. I have been using Batchleads now for a couple months, and he has called periodically just to check in to see how things are going. I don't know another company that has this kind of followup and support for their customers.

Chat feature useful but phone support needs improvement Geronimo was able to assist me with a few things I needed resolved or at least point me in the right direction. I think Batch's phone support needs improvement. Someone rarely answers the phone or returns voice mails

Reinald helped me with understanding… Reinald helped me with understanding how to pull reports for skip tracing and navigate the platform. Super helpful and explained everything perfectly!