We really enjoy Better Impact We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.

What can't it do? We have been using Better Impact for a few years now, though I keep learning more features and more aspects of it. It can do so much more than I realize and has honestly made the management of volunteers that much easier for both us and them. Thank you!

Better Impact has been a game changer Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If there is something we want to do, there is usually a work around that makes it possible if not a direct feature. Support is very responsive and provides help immediately.

I'm new to the My Impact program I'm new to the My Impact program. It's extensive in it's scope which means there's a lot to learn. Their training videos are excellent but what I really love is their chat help option. The people there are friendly, responsive and know their subject! When we're bringing on other Admins where they may not be wild about learning a new program, they too appreciate the level of friendly, easy, accessible assistance that My Impact delivers!

Great Software Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.