We really enjoy Better Impact We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.

Easier Management of Volunteers Since starting to use Better Impact, management of volunteers has changed immensely for me. Volunteers can easily sign up for shifts, and the system creates a schedule for them to see. I can create and save commonly used reports to make viewing these items more efficient. I'm very happy with the program, and still learning more ways that I can use it.

I'm new to the My Impact program I'm new to the My Impact program. It's extensive in it's scope which means there's a lot to learn. Their training videos are excellent but what I really love is their chat help option. The people there are friendly, responsive and know their subject! When we're bringing on other Admins where they may not be wild about learning a new program, they too appreciate the level of friendly, easy, accessible assistance that My Impact delivers!

Better Impact Better Impact, and more specifically Volunteer Impact is what got our medical volunteer program through Covid. The system switch for our 300+ volunteers in 2019 was nearly seamless and everyone who made the swap with us has been very happy. Non-volunteer management staff find it easy to use and navigate even when they are not in and out of it every day. The flexible set up allows us to pivot on a dime when a change needs to happen and the variety of activity set ups helps us customize volunteer set up for ever kind of clinic that we have. I cannot speak highly enough of this product and how it has impacted our volunteer operations.

Great Software Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.