We've had hiccups, but overall a good experience for me. I have been working with WPBuffs for 6 months or so (how time flies). My experience with them is overall very good. I did run into a similar issue as Alex (May 4, 2021) did below. In my case, a plugin broke because it didn't work with the current PHP version. I feel that is something that should not escape testing. WPBuffs and I got through that, but it did cast a shadow on their updating flow. I also think WPBuff's ticket ordering should be revisited, because my high priority tickets don't get attention before tickets with a lower priority — date of submitting a ticket seems to be the rule). WPBuffs have given me a hack to highlight urgent tickets, for which I am truly thankful, but I'd prefer them to just respect their own priority labels. Having said that, communication has been clear and good, and tickets generally resolved quickly. I am happy to have them handling my site speed, help me solving errors, and take the load of finding and killing CSS issues off my back — all great time-savers for me. Once I learned how to seperate my issues into different tickets, we settled into a nice workflow.

Best Troubleshooting Team Ever! Best Troubleshooting Team Ever! Have been using WP Buffs for years, and have recommended all my friends, colleagues, and business partners to use them. WP Buffs have always stepped in to help with my website maintainence issues promptly at a very reasonable monthly fee - allowing me to concentrate on other areas like content creation, sales, and marketing. This is a blessing for a non-tech founders or website owners! 5 stars experience! It's hard to top this :)

WP Buffs has been a great addition to my business! WP Buffs has been a great addition to my business. They help me manage multiple websites and are very reliable in their work. I highly recommend their services for anyone who needs to free up time to focus on other areas of their business, while partnering with a reliable team!

Absolutely horrible Absolutely horrible. Broken site more than once . When confronted they try and blame site owner until confronted with revisions history. They don’t even bother to update plug-ins any more. Should have know man to expect very little from a company who relies so heavily on emoji’s in emails and no showed for the first call.

Extremely professional & Prompt Extremely professional & Prompt is what I will define Wp Buff Care plan! For a soloprenueur like me, these guys are God send:) They literally have your back! I have been with them for years and have always slept peacefully knowing that my Wordpress backend is Safe and Secure. Thanks again guys, you rock. Highly recommended.