Suse
AUThe team at OnTrack are phenomenal The team at OnTrack are phenomenal. I was a wreck after my iPhone died and I hadn’t backed it up since before my daughter was born…. And I couldn’t remember my iTunes password to top it off. The team were so patient, kind and reassuring. They were efficient and responsive and were able to retrieve all my data AND create a backup. Geniuses and angels. Thank you so so much!
Milind Krishna Dwivedi
Rented a bike for 4 months-- Rented a bike for 4 months-- Therefore telling all of you there two main flaws- 1). Very poor maintenance, bike stopped working mid road 3 times, and it happened with 3 different vehicle when exchanged 2). Lot of time wastage while picking, delivering and exchange the vehicle. 3 days for bike picking. Which other rentals do that?? Other than that they won't pick your call at once, never happened for me, after 6-10 calls, they will call back after 6-7 hrs, hence very poor customer care as well. I would suggest all of you, if you are renting any vehicle please go for royalbrothers Or any other, ontrack rental services are not the worst, but very bad, maybe in future they will improve, but I rented for 5 months, and now came to conclusion to switch from Ontrack. Really very bad experience
George Clifton
GBBroke my portable hard drive Broke my portable hard drive, which I had failed to back up. Ontrack was able to retrieve almost all the files and certainly retrieved the critical ones. Their service was courteous and professional at every step and was performed in less time than originally estimated.
Matthew
GBiPhone damaged by salt water completely… iPhone damaged by salt water completely dead. Ontrack offered a reasonable price for recovery compared to other big companies. Excellent communication. Fast service. Professional company. No fee until they evaluate the iphone and tell you likelihood of success. 1TB hard drive included in price. They give you both the raw files sorted and a iphone backup which you can immediately restore your new iphone too. On Mac, copy the file to ~/Library/Application Support/MobileSync/Backup. Would definitely use again!
Mark Gordon
AUFantastic, friendly service Ontrack provided fantastic service in respect of data recovery due to a hard drive failure. The staff were friendly, and very open and honest about the whole process. No hidden fees or caveats, we knew what to expect right from the start. Regular updates on progress were sent to us. And above all else, Ontrack treated us with respect and compassion - we didn't feel like 'just another job'. Cannot thank them enough for their efforts. Highly recommend them and the service they provide.