High Tech gentlemen in Ontrack, highly recommend Our data lost due to sudden power off. Our IT guy couldn't fix it and recommended Ontrack to us. We contacted Chris on Tuesday. He sent us an overnight pre-paid Fedex shipping slip with packing instruction. He received our hard drive on Wednesday and finished the job on Friday. Chris even thoughtfully confirmed with us whether the weekend hard drive delivery is safe or not. We picked up Monday delivery and we got it in the early Monday morning. See, super fast job and our data was completely recovered. Moreover, what we are happier with is Chris kept updating the job status by phone calls or e-mails. Over all, Ontrack is very trustable and very professional on job. They deeply cares the customers' needs.

Very efficient company Very efficient company, recovered almost all my files, lost on faulty hard drive, in very quick time. and answered several questions I had after receiving my recovered data almost instantly. Would highly recommend, worth every penny.

I highly recommend Ontrack! I highly recommend Ontrack! Steller customer service and they keep you informed along the entire process. Very easy to set up an account, track, pay, and pick-up. They were able to recover ALL of my data from an external hard drive that just suddenly stopped working. The external hard drive had over 211K of documents, photos, etc.

The team at OnTrack are phenomenal The team at OnTrack are phenomenal. I was a wreck after my iPhone died and I hadn’t backed it up since before my daughter was born…. And I couldn’t remember my iTunes password to top it off. The team were so patient, kind and reassuring. They were efficient and responsive and were able to retrieve all my data AND create a backup. Geniuses and angels. Thank you so so much!

Trust pilot explained what need to be… Trust pilot explained what need to be done to recover the data from my grandchild’s laptop, after an accidental spillage of water on it . They send me the details of the courier and I was able to print the label. I then found on line my nearest point to post the package. On receiving my parcel I was emailed to say they had it and a list of the costs involved. We now have the data and my grandchild can continue her course at university in the knowledge everything had been resolved.