A highly proficient and professional group This is my second experience with Ontrack - the first was about four years ago for work recovering data from a faulty laptop drive. On this occasion, my home NAS fell over. On both occasions, the Ontrack team was very responsive and communicated every stage of the process to me. Oh, and got all my data back.

OnTrack saved my life! OnTrack saved my life! After a liquid spill and an IT screw-up left me with a fried laptop hard drive AND no cloud backup, I was desperate. I am so grateful to the folks at OnTrack for recovering literally my entire life from my laptop! They were professional, empathetic, and incredibly fast. I am recommending them to everyone I know.

The BEST data recovery specialists around!!! Wow, where to begin.. I was referred to Ontrack from an independent trader. I had an failure on my HD Elements external hard drive. They have a great portal to keep you updated through the journey of recovery. My special thanks to Jason Butt, Emma Murray, Tom Nevin, and all of the team who were really happy to help, and provide regular updates. I could not have asked for a better customer service and will definitely be recommending the services on offer. Thanks again team Ontrack, you guys are awesome!! Amar

Was so nervous about recovering lost… Was so nervous about recovering lost data from my SD card, from a holiday where the tide washed up the camera. But fortunately, the Ontrack data recovery team recovered mostly all of my lost data. Incredible job.

Very poor service Very poor service. All data recovery companies I approached before Ontrack offered a no success no fee option. Ontrack then sent me a mega quotation of £1,392.00 with the premium service almost double; way over the quotations I had previously received. I was then advised to take pay a diagnosis charge, despite already having two previous opinions. So effectively, if they couldn't do anything with my drive, I would be burning my money and paying for nothing. They then want to charge you £18 to have your drive delivered back to you!!!! Shocking. Would not advise to anyone, nor would I advise their partners Western Digital who directed me towards this company.