The team at OnTrack are phenomenal The team at OnTrack are phenomenal. I was a wreck after my iPhone died and I hadn’t backed it up since before my daughter was born…. And I couldn’t remember my iTunes password to top it off. The team were so patient, kind and reassuring. They were efficient and responsive and were able to retrieve all my data AND create a backup. Geniuses and angels. Thank you so so much!

I highly recommend Ontrack! I highly recommend Ontrack! Steller customer service and they keep you informed along the entire process. Very easy to set up an account, track, pay, and pick-up. They were able to recover ALL of my data from an external hard drive that just suddenly stopped working. The external hard drive had over 211K of documents, photos, etc.

Communication throughout the process Communication throughout the process, whether from the project person or even automated, it was great. The presentation of my data as a I would expect to see it was brilliant. I was mostly intrigued that they were able to recover it at all! Thanks Ontrack. Jeremiah Gackle

iPhone damaged by salt water completely… iPhone damaged by salt water completely dead. Ontrack offered a reasonable price for recovery compared to other big companies. Excellent communication. Fast service. Professional company. No fee until they evaluate the iphone and tell you likelihood of success. 1TB hard drive included in price. They give you both the raw files sorted and a iphone backup which you can immediately restore your new iphone too. On Mac, copy the file to ~/Library/Application Support/MobileSync/Backup. Would definitely use again!

Not only did OnTrack retrieve the… Not only did OnTrack retrieve the majority of my images from a failed Hard Drive I found ealing with them very pleasant. At all times I was treated with utmost courtesy and with a sense of personal involvement. If all companies carried out their businesses with the professionalism and humanity that this company does the world would be a much happier place. Well done!