I am beyond pissed off I am beyond pissed off. I was building a new website for my business with thefreewebsiteguys, They suggested I use HOSTEK. OK, my site hasnt ran right from the get go. Its been live, 30 days? but the last two weeks its been down completely. I use wordpress. Wordpress has php requirements to run their stuff. I went nuts, with little help from thefreewebsiteguys or HOSTEK, slow communication. My website failed due to a hosting issue but the real problem was because hostek wasnt running the upgraded version of php. Well, Vladimer at HOSTEK, recovered my website, but it looks like crap, lost almost all my edits and photos, cant read the text because its so light and the worst part?? I CANT LOGIN AS ADMIN so I can start fixing it. No way to get in back end, just lotsa codes and errors. I emailed everybody this morning...no reply. its almost 3pm, still nothing, and THE WEBSITE IS DOWN AGAIN.. at this point, my only option is most likely to abandon HOSTEK and my VIP membership with thefreewebsiteguys. There is nothin VIP about this. I have had more than a dozen customers tell us its down, so they are obviously looking!! the next website will be through pressable. Arizona mobile screens, AZ.

Vladimir provided me excellent customer service today Although Hostek.com has slowly degraded in service and customer service over the years, I had the pleasure of being assisted by Vladimir today. Not only did he resolve all my issues quickly, but was friendly and helpful. Maybe, just maybe, Hostek is starting to turn around again, and up their game. (fingers crossed)

Problem with loss of email and website… Problem with loss of email and website quickly resolved. Cause was misconfigured email client settings. Vladimir provided recommended settings and after locating the offending client all is now well.

Poor support after many years I have been a customer of hostek with they only had 2 servers. The company and support was away top notch. Lately the customer service has been non satisfactory. SmarterStats has been a part of hostek for years. And stats is extremely important to SEO. I put in a request a week ago and still not working. I get an email today basicly saying it is not a priority when it is a service advertised and paid for. I was told to use google analytics.

Trustworthy and dedicated to helping. This company combined with a good antivirus software is a game changer for running your own business online. The staff is extremely helpful and goes over the top to help get your sites back up and running if you ever have any issues. Great price, great support, and fast servers. We have tried several server companies and we trust the team at Hostek to take care of us and our family based business.