Simply awful Simply awful! Customer service is almost non-exinsistant. I've had an issue with not being able to send emails from my business account for over a week. Have raised several tickets. Tried their live chat, where I've had limited response, or be offered an effective resolution to my issue. Have tried to contact the "dedicated" helpline, but no one ever answers! AVOID!!!!

Fantastic service and their live chat… Fantastic service and their live chat is just incredible. They are knowledgeable and have helped me out with my account so many times. I fantastic service, I would recommend! I transferred websites I was working on over the their hosting service from WordPress and Nikolay was able to help me out within minute. I'm delighted with my decision to go with HOSTEK

A big thank you to Honey and Support Staff A big thank you to Honey, Jenette and others for the amazing support during my on-boarding into the Hostek ecosystem. This is very different than my previous host's system and everything here is so much better - especially the support. I get answers right away in the middle of night. Honey solved a very weird system and the site is operational! Well done!

Vlad is a superstar on the Hostek… Vlad is a superstar on the Hostek support team! As a result of issues arising from their St Louis migration, we were having major difficulties and trouble reaching tech support. Eventually we were lucky enough to come in contact with Vlad who took the time to learn about our issues, recommend solutions and then the most important part - following through on helping us over the rough patch. Vlad - enjoy a cold beverage tonight - you have certainly earned it! Thank you!

I am beyond pissed off I am beyond pissed off. I was building a new website for my business with thefreewebsiteguys, They suggested I use HOSTEK. OK, my site hasnt ran right from the get go. Its been live, 30 days? but the last two weeks its been down completely. I use wordpress. Wordpress has php requirements to run their stuff. I went nuts, with little help from thefreewebsiteguys or HOSTEK, slow communication. My website failed due to a hosting issue but the real problem was because hostek wasnt running the upgraded version of php. Well, Vladimer at HOSTEK, recovered my website, but it looks like crap, lost almost all my edits and photos, cant read the text because its so light and the worst part?? I CANT LOGIN AS ADMIN so I can start fixing it. No way to get in back end, just lotsa codes and errors. I emailed everybody this morning...no reply. its almost 3pm, still nothing, and THE WEBSITE IS DOWN AGAIN.. at this point, my only option is most likely to abandon HOSTEK and my VIP membership with thefreewebsiteguys. There is nothin VIP about this. I have had more than a dozen customers tell us its down, so they are obviously looking!! the next website will be through pressable. Arizona mobile screens, AZ.