Alekzander Gonzalez
GBThe customer service was great was the best customer experience I have ever received The customer service was great was helped out Christian C. Very informative helpful and even helped me look into contacts to verify some information I was looking for outside their company. Overall a great experience from this person for customer service as well and making me feel more comfortable for looking into places to live by informing me about possible scams or frauds.
Edwinsouthward
GBChristian follow up Christian, was great and made my experience feel better some .highly recommend him
lisa napoli
GBUnbelievable! I called Equifax to check on a dispute and the rep asked for my credit card number so she could charge a one time $1 fee to verify that it was me. Then she provided no information to me and the next thing I knew there was a $1 Charge by Identity IQ on my credit card statement. Weeks later I now find that there is a $19.99 charge for a month and an accompanying email. I did not authorize anyone to sign me for up for a $19.99 per month fee with this company! This is nothing but a scam. I will be calling on Monday morning and that charge better be removed and promptly. This is BS big time. I find it ironic that a company with this name would pull such shenanigans in the times we live in. It is just plain disgraceful.
Dennis Billings
GBThe best monitoring service on the market I've been using Identity IQ for years. The service and monitoring systems are top tier. This platform has identified many of my Identity theft issues over the years and has provided the necessary documentation/ information for me to proceed with filing with the FTC. The restoration specialist, Christian Cruz had the best customer service I've ever experienced. He was quick to respond to my claim and thorough at analysing my claim. He monitored my Identity theft claim constantly and even called me like twice a month and also emailed me constantly to inform me that him and his team were monitoring my account. He would provide me updates of my claim as well. I really felt safe and secure during a time of complete crisis (Identity theft) when working with Christian at Identity IQ.
Steffani Hines
GBCREDIT IdentityIQ is different from other credit monitoring agencies. They go above, and beyond to make sure your credit is not being compromised. Having a good Credit score is the only way you could get better interest rates, and make major purchases, such as buying a home. Therefore, it's imperative to have a company that's got your back! IdentityIQ delivers! I am truly grateful for Ms. Aneisha taking the time to help me understand my IdentityIQ. She's Phenomenal! Thanks IdentityIQ. 👏🏾