John
GBFraud Restoration team I signed up for Identity IQ at the end of May and began working with Mark Jackson on an identity theft restoration plan. As I stated in my last review, we were able to get 2 fraudulent accounts removed from my credit report almost instantly. To start the month of June, we are already on a roll getting another fraudulent account removed using the CFPB in just 4 days! The effort by Mark and the identity iq team is unmatched!
Dennis Billings
GBThe best monitoring service on the market I've been using Identity IQ for years. The service and monitoring systems are top tier. This platform has identified many of my Identity theft issues over the years and has provided the necessary documentation/ information for me to proceed with filing with the FTC. The restoration specialist, Christian Cruz had the best customer service I've ever experienced. He was quick to respond to my claim and thorough at analysing my claim. He monitored my Identity theft claim constantly and even called me like twice a month and also emailed me constantly to inform me that him and his team were monitoring my account. He would provide me updates of my claim as well. I really felt safe and secure during a time of complete crisis (Identity theft) when working with Christian at Identity IQ.
Pee A exquisite narcissist
GBChristian really did a thorough job… Christian really did a thorough job making sure to address all my question and also following back to track progress and get this bogus creditor off my report.
Clarissa
GBBecarefull of contract Be careful! I signed up for a 1 time check and they put me on a monthly program. If this is what you asked for, it's probably a great service, but to keep me on monthly, is not what I signed up for. B.S.
Mary A
GBMr Mark J is an asset to your company Mr. Mark did not patronize me. Nor did he make assumptions based on my age about my tech skills. Thus making the installation of the software a pleasant experience. He is respectful, professional and clearly able to navigate complex tech issues such as when my download moved me to a page that we did not anticipate viewing. I easily installed the software on several devices with his guidance and assurance. The take away for me is that you have a person working for you with excellent communication skills and expertise - and I hope you place value on that because that matters to people who buy your product.