Poor service and poor customer support Poor service and poor customer support. I ordered and paid for two bottles of perfume. However, perfumesandrea sent one. Upon my request to customer support to send the second bottle of perfume (or refund me for it), I was asked to send a photo of what went wrong. This was a ridiculous response, however, I did so - sent a photo of the one bottle of perfume received . I am still awaiting a response to my issue (and photo).

Shipped wrong type. Ordered cologne set for "MEN" was shipped a set for "WOMEN". Representative was unable to communicate in english. Had to send photos for proof of mistake they made. Had to file a claim through Paypal to get resolution. Glad I payed through Paypal. Got refund through Paypal. Never heard back from seller. I am not prejudiced in the least bit. But in order to do business nationally you should be able to communicate.

Expectations exceeded Expectations exceeded! Found the only gift I requested on your website after family & friends could not locate anywhere. Gift set was reasonably priced & I received a couple of days after placing my order. Thank you; I will be making more purchases in the future.

The cologne arrived on time and it was… The cologne arrived on time and it was a customer service very helpful

Happy Customer Not like what most of us are used to with speed and communication from the big company that took over the world, but everything was great. Received two emails and product arrived within a week. No issues with authenticity. My wife has been using this for years and would have known if something were fishy. Would definitely buy from again.