Marie L
GBCustomer Service Excellence I placed my first order to Dossier and realized that one of my cart items was incorrect. I quickly sent them an email in hopes of getting someone’s attention before shipping. Within a few minutes I received an email that they could correct my order for me. I was amazed at their quick response time. Thank you Ion. Your assistance was truly a blessing. Marie L.
Kiersten Duncker
GBEfficient staff There was a typo in my address that I didn't notice until the package was unable to be delivered. I emailed dossier and Andrew was very quick to get the issue straightened out, resolved, and ready to ship again to the right address. This all took place within 15 minutes.
Francesca Mills
GBAmazing scents to choose from! Amazing scents to choose from and you can even buy a Discovery Set to try out the most popular scents! I love ordering from her. Their customer service is amazing too. Samara was very attentive and helpful to my questions!
Debra Honan
GBThis company has great Perfumes that… This company has great Perfumes that last! I get so many compliments on my picks!! The customer service is also top notch! They get right back to you if you have any questions! I don’t buy any other perfumes from anywhere else!! Highly recommend!! Thanks Samara for getting back to me with my issue and resolving it! Debra
Lisa-Marie Larocque-Aleman
CAGave me headaches!! + 10$ fee return Ordered and wanted to try the labo copy perfume, overall packaging was good and all but the scent omg, it was so strong it gave me huge headaches. I didn’t want it anymore and so returned it and they charged me 10$ for the return. I honestly think they shouldn’t charge for returns when it involves the person not liking the smell. Won’t be buying anymore and won’t be trying out more , typically paying 10$ when I am trying perfume. Not worth it