The team at Bench is great to work with… The team at Bench is great to work with and makes accounting something I don't even think about.

Use Bench if you like to pay $$$ for services and never receive them. It has been 4 months since I have received confirmation from Bench regarding refunds for tax and bookkeeping services they never finished or provided. I have not received any updates after reaching out multiple times and I have not received any refunds for services not completed. Still out $8K and can't get a response or refund. Stay as far away from Bench as you can.

Stay Away from Bench! Stay Away from Bench! Been with Bench for 3 years, they are always behind on the Bookeeping but this year is a joke. We submitted all documents Jan 5th and we still do have the 2023 books completed which caused us to file an extension. No communication from team despite multiple follow ups and no ETA provided. Bench was good when we started but we will be changing Bookeeping to someone who can be reliable. Hard to run a business if you can't get your books done within a reasonable time.

They are regularly late They are regularly late with my bookkeeping, and I asked for a change in bookkeeper, which was ignored. I got my tax packet for 2024 taxes in April of 2024!

Satisfied Customer in First Year with Bench As a new business owner, bookkeeping and taxes were top-of-mind to make sure I stayed compliant and accurate. While Bench is my largest expense currently, my experience thus far has been excellent. They have prompt response times, answer my questions thoroughly and have delivered on timelines promised. So far, in addition to the work completed, the peace of mind has been worth it!