LOVE the product and great customer service I LOVE Solawave wand! I've been using this almost every night for about a year. It's so easy to use and relaxing. And I believe it's helping with the fine lines and overall texture and complexion. I'm happy with the results so far. It's also gentle on my sensitive skin. When my wand broke by gently cleaning one day, the customer service (Mark) reached out to me right away with an offer to send me a replacement. He continued to update me on the replacement order and checked in with me until I received the package. Truly amazing customer service. I would highly recommend the Solawave wand to anyone thinking about trying red light therapy or looking for a way to improve skin.

Stellar Customer Service, Excellent Products I have the first gen Solawave wand and it really works. I decided to get the upgraded one (gifting the other to my mom) and am excited to check it out. The service team goes above and beyond to ensure you have a great experience if you email. This is a company that truly cares about its products and customers.

My wand is the holy grail in my… My wand is the holy grail in my routine!! Recently it started acting up on me, and being afraid it would quit completely I reached out to customer service to see what my options were. I was given super quick responses for some trouble shooting, and in the end directed to make a return and they’ll be sending a replacement!! I will forever be a Solawave fan, and this just sealed the deal for me!!

Customer Service I purchased my Solawave wand a while ago but due to health & life issues I haven't had much opportunity to have many "selfcare days"; I have been trying to make that more of a routine again, but I was experiencing issues with my wand. Super long story short, Teresa went above and beyond to help me. Teresa was kind and UNLIKE most interactions now, Teresa followed back up with me. (I honestly can't thank you enough). Solawave still has a customer service line - where you can talk to a human - and they stand behind their product. Looking forward to a better, healthier, and radiant 2024 - my Solawave is one of the tools to help me with that (super excited)!

I love using my Solawave I love using my Solawave. I love the warming and vibration effect. It took me a while to use is routinely, daily, which is best to see results. My friend at dinner one night said my skin was just glowing. The customer service is outstanding! It’s important to ask questions & communicate with them as they will respond promptly with great tips on ensuring you get the most out of their product. I’m in the process of upgrading from my old one and am looking forward to continuing my journey with Solawave!