Michelle Dozier
GBGreat Customer Service I recently ordered the cellulite cream but received a different item in my order. I contacted customer support to inform them that the wrong item was received. Customer support responded quickly and immediately placed a new order for me to receive the cellulite cream. The entire exchange was hassle free. They also gave me a coupon for 60% off my next purchase. The customer service was excellent and made we look forward to ordering from Glow Fairy
Mohula Chuma
ZACustomer service Customer service. Excellent. My parcel was shipped on time but didn't arrive. I mailed the company and within few hours they responded back and even replaced my lost order. Thank you Lauren for the professional kind service.
Stacey Highsmith
GBEXCELLENT Customer Service! I have been a customer for a couple of years and have never had an issue. My order was incomplete and I reached out and Lauryn not only responded very promptly, but handled the issue immediately. I will definitely be a long term customer! P.S. The Retinol Body Glow wand really works!
A J
GBThis review is for customer service This review is for customer service, as I havent received my product yet. I mistakenly submitted my order without using my discount code. Immediately, I emailed support to ask that my order be cancelled. They werent able to cancel it BUT, Lauryn offered to add the code to the order and refunded the difference to my card! I must say that I was in complete shock!! I was totally prepared for a long hassle! IMPECCABLE CUSTOMER SERVICE!! I will try other products based solely on my customer experience! Can't wait for my serum to arrive!
H Russell
GBI love The Glo Fairy x I've always had a good experience with Glow Fairy. Their products are truly unreal and I'm hooked. Customer service response time is very quick and Lauren is great. I've had communication with her a few times and she has always satisfied my concerns and dealt with refunds etc promptly 😊