A J
GBThis review is for customer service This review is for customer service, as I havent received my product yet. I mistakenly submitted my order without using my discount code. Immediately, I emailed support to ask that my order be cancelled. They werent able to cancel it BUT, Lauryn offered to add the code to the order and refunded the difference to my card! I must say that I was in complete shock!! I was totally prepared for a long hassle! IMPECCABLE CUSTOMER SERVICE!! I will try other products based solely on my customer experience! Can't wait for my serum to arrive!
H Russell
GBI love The Glo Fairy x I've always had a good experience with Glow Fairy. Their products are truly unreal and I'm hooked. Customer service response time is very quick and Lauren is great. I've had communication with her a few times and she has always satisfied my concerns and dealt with refunds etc promptly 😊
Michelle Dozier
GBGreat Customer Service I recently ordered the cellulite cream but received a different item in my order. I contacted customer support to inform them that the wrong item was received. Customer support responded quickly and immediately placed a new order for me to receive the cellulite cream. The entire exchange was hassle free. They also gave me a coupon for 60% off my next purchase. The customer service was excellent and made we look forward to ordering from Glow Fairy
Kristen
CAExcellent company! More wonderful customer service from glow fairy! My parcel was lost in the mail and they immediately checked into it, responded back and shipped me a whole new order free of charge! If only all companies could have customer service like glow fairy ❤️
Lourdes Torres
BRI had an issue with the shipping… I had an issue with the shipping address that was solved very quickly. I was contacted by a very kind person who right away helped me. Happy to know this company actually cares about their costumers!