EXCELLENT Customer Service! I have been a customer for a couple of years and have never had an issue. My order was incomplete and I reached out and Lauryn not only responded very promptly, but handled the issue immediately. I will definitely be a long term customer! P.S. The Retinol Body Glow wand really works!

Customer service representative Lauryn… Customer service representative Lauryn is on point she helped me with my issue and I couldn’t be happier. If only all customer service representatives could be like Lauryn. :) I enjoy the products from The Glow Fairy :)

Glowing Results for Instant Repair Eye Serum I have been using Glow Fairy Instant Eye Repair Serum for about two months and have noticed a big improvement! My 55+ year old undereye area feels and looks instantly tightened and less puffy which makes the fine lines less pronounced. I also dab a little on my upper eyelids and they are a little less puffy as well. My order arrived quickly and I think the product is a great value compared to much pricier options. Looking forward to trying more Glow Fairy products in the near future.

As a first time buyer of The Glow… As a first time buyer of The Glow Fairy, I must make mention that the Customer Service response on my issue was addressed within minutes. The prompt response & resolution was impeccable. I definitely look forward to future purchases. Will start using my products today & I am certain I’ll be back to post another positive review. Thank you again for the seemless solution. Regards, SM 😊

Sent Me Wrong Product & Expect Me to Pay for Return Shipping I ordered a 3-pack of Anti-Cellulite Serum but was sent a 3-pack of Resurfacing Body Polish. Assuming this was in error, I contacted the company. They said they had discontinued the Anti-Cellulite Serum, so instead of telling me it was out of stock or giving me any kind of option, they sent me the Body Polish (a completely different product in both ingredients and application) instead. To return the Body Polish I'd have to pay for return shipping, even though it is NOT the product I ordered. Very sketchy business practice imo. Not happy with this company.