I was a customer for many years I was a customer for many years. When they changed it in 2023 the features that I needed were gone. They changed the program so that I couldn't use it anymore. My personal feelings are that it's a mess and very disappointing that they changed it. Regarding support I'd say - average. I'm looking for a replacement. They should offer a "Classic" version as a separate option.

Superb Customer Serice While the Nembol platform did not ultimately work for me (incompatible with my 3rd party vendor), I can't say enough about how great the customer service was. Emanuela and Darlyn where fantastic: quick, timely responses were so appreciated!

The software looks good but do not know… The software looks good but do not know if it works as it should as customer service is atrocious. They keep you hanging on for hours and don't even respond on the live chat some clown called Guido started conversation then disappeared without response. i am not a happy person

Excellent support received from Nembol We use Nembol to keep our stock in sync between Etsy, eBay and Pinterest. I recently asked Nembol support if I could link items on Pinterest to eBay by default. The feature was not available at that time. A couple of days later Nembol support contacted me and advised me that they created the feature and I could use it. I was pleasantly surprised by this. Nembol saves us a lot of time by keeping our stock in sync.

Guido went above and beyond Guido went above and beyond, I never thought i would get the main guy answering my support call but i was lucky enough to have him help me sort out all of my questions. I can't recommend this software enough it is incredible how easy it has made it for me to post across multiple platforms! email me at The Guitar Strap Co and ill be more than happy to personally recommend.