Elements of their platform don't work… Elements of their platform don't work and they estimate a bug fix of at least a month to fix. Really poor communication. Meant to have 24/7 live chat but totally misleading as there is no live chat available half the time and it just sends an email instead. I'm losing sales and customers because of the ineptitude of Ecwid. It seems user friendly enough at first but there are too many bug issues for me that affect sales and they aren't resolved in a timely way. Also does not integrate with Royal Mail Click and Drop. They could be so much better as the platform really does seem quite useable but things constantly keep going wrong. Would not renew my subscription. Just such a pain as I spent so long setting my shop up.

I wholeheartedly recommend ECWID I wholeheartedly recommend ECWID. I've been using ECWID for several years now for students to pay for their acting classes. It's very easy and straightforward to manage. The android app is handy too to see sales and check instantly if a student has paid their fees.

$25 price increase from $19?? That's as crazy as Robinette Biden! $25 price increase from $19??? That's crazy! I have less than 20 items so this is definitely not cool with me. I thought I was showing my appreciation by not using the free service and adding a few more to bump it up to $15 I think it was, for the paid, then it went to $19 and now $25 FOR WHAT??? The internet is free and nothing has changed from what I can see. Actually, inexplicably, the site is charging people $3 extra on their orders and I can't figure out where the glitch is coming from! Maybe Ecwid raise the price for them too?! You need to rethink this, it's too much and people are struggling worldwide as it is. Internet platforms have no empathy or conscious, no matter who it is.

I give you one star because I mean… I give you one star because I mean using it but I have not seen great improvement the way I want to see and I mean I love it after me I love it you know because it's a great potential but yes not give me the type of growth that I need

I love using Ecwid! I love using Ecwid! Only challenge is how to make bulk sale for more than one item, but great tools, easy shipping integrations (I’m in Canada), and fair costs. Great app, easy to use. Makes everything easier! 🙌