Elements of their platform don't work… Elements of their platform don't work and they estimate a bug fix of at least a month to fix. Really poor communication. Meant to have 24/7 live chat but totally misleading as there is no live chat available half the time and it just sends an email instead. I'm losing sales and customers because of the ineptitude of Ecwid. It seems user friendly enough at first but there are too many bug issues for me that affect sales and they aren't resolved in a timely way. Also does not integrate with Royal Mail Click and Drop. They could be so much better as the platform really does seem quite useable but things constantly keep going wrong. Would not renew my subscription. Just such a pain as I spent so long setting my shop up.

Complicated and minimized functions Ecwid has managed to make e-commerce so terribly limited and complicated. It is incomplete, and functions that should be given are not available. I have built 100+ e-commerce sites myself, but even so, with every new process I have to contact their customer service, it is however very good, nice and helpful which deserves the stars I give.

Sudden huge price increase Ecwid is a good platform but in many cases the pricing is unbalanced. Certain basic features are kept from the venture plan that shouldn’t be and I had trouble in the past because of such a decision. But what made me submit this review is that they have suddenly increased the price of the venture plan (and I assume the other ones) by a huge amount.

Effortless Sales Management: A Review of Ecwid's Exceptional Platform Ecwid has truly revolutionised my sales management experience. The platform's user-friendly interface makes it effortless to navigate and manage my business on the go. What truly sets Ecwid apart is its exceptional customer engagement features, which streamline communication and make addressing inquiries a seamless process. I wholeheartedly recommend Ecwid to any budding entrepreneur or established business seeking a top-notch sales management solution.

I give you one star because I mean… I give you one star because I mean using it but I have not seen great improvement the way I want to see and I mean I love it after me I love it you know because it's a great potential but yes not give me the type of growth that I need