Simple to use Its just so simple to use. There are tons of great features, but you can keep it as simple as you like. I wouldn't ever use paper to keep signed records anymore - even if the person is sat next to me. A digital signature/record is far more robust way to organise and record your documents.

It is so easy to use It is so easy to use, most of my clients over the last few years have enjoyed their experience of Docusign. I just make sure I remind them to click finish when they've finished or the software won't register their signature. A lot of my clients are not from the internet generation, so they need an extra bit of personal guidance and reassurance. This software saves me so much time at work.

wrongful billing predatory I was never notified of the charging per document amount or the change in pricing I have been paying 48 dollars for 2 years now you are way over charging me without notifying me of a change in pricing I will be filing a complaint against your company with the BBB and the FTC. I do not authorize you to continue to wrongful without authorization charge my credit card for more then the plan I signed up for! Have a supervisor call me asap 480-626-3153 I have been trying to contact your company reguarding these wrongful amounts I have been charged. You did not notify me of any price change. I signed up for a 48 dollar a month plan not hundreds of dollars you have billed me and your company will not respond I have tried to contact support 3 times I will be disputing these charges with my bank and filing a complaint with the BBB and the FTC.

A great timesaver Very easy to use, I just wish there were a few more options so I didn't have to use "free text" so option. And I wish Docusign didn't treat me as a new user every time I log in; I've sent about 50 documents via this service, I don't need to be shown how to create an envelope again! Other than that, it's a great product, that saves me a lot of time

DocuSign Stress Eating The Documents in Doc U Sign have a short life span. Trying to send them by email as an attachment to my spouse for printing caused stress. I encountered issues just downloading a simple, printable format that is viewable and printable to the recipient. I never figured it out after 3 hours working together with my husband and eating two cupcakes, a slice of carrot cake, and a chocolate coconut nest for comfort food. In my opinion this DocuSign dilemma requires a degree in web development and technology. I don't want or need Fort Knox safety features to keep the documents safe from prowling eyes. Had horrible post trauma remembering real estate transactions using DocuSign with negative client feedback, I do not recommend this.