No way to contact support - refunds are IMPOSSIBLE Cancelling your subscription is SUPER hard, contacting support is impossible, as all support links go to broken web pages. So I can't get a refund because their refund policy is to contact support! What a farce. Take your paying users seriously and maybe Docusign wouldn't have so many bad reviews from what should be a simple subscription & product.

DocuSign wants to change $299.00 to sign forms on line 👎👎👎 Just a consumer with a accident case after 3 free signatures you can not sign anymore documents without purchasing a minimum $299.00 plan!! BS! For now on I be sure to use USPS mail service. I will make sure to tell anyone that wants to do business with me " I do not use DocuSign anymore".

I'm signing an employment contract with… I'm signing an employment contract with this tool. My employer sent me some link which i clicked, I got to the contract, signed, and then the last step was to verify my ID with IDnow. What a terrible unprofessional company. The operator typically hangs up after taking the call. On the third time the operator actually spoke to me and told me they only support Germany. Then the operator hung up without answering my questions. I'm in a different EU country (which is why we're doing the employment contract like this). They don't support other EU countries' ID cards. So we'll have to find some other way to sign this contract. I hope they get a refund from this terrible company. If you don't support the EU, don't offer your services there.

Quick and very easy to use Quick and easy to use especially if you set up your templates. Takes less than 5 mins to send off a contract! The tracking function is very useful to see if the signatories have viewed the document so you can follow-up with them. Though the recipient notifications tend to go into the junk folder, we can pre-empt this by giving them a heads-up. As a bonus, they have interesting free webinars dealing with the changing economy and the way we now work. Our business has been using docusign for over a year now and it's fantastic.

A business essential - thank you DocuSign! Couldn't live within this tool - started off using their free, signer account and recently upgraded to the paid version. Didn't think it could get any better but it has. I now get pretty much all of my contracts returned within hours - which has impacted our bottom line. The team are also really helpful, whenever I have had a question. Thanks team DocuSign!