Terrible customer service non existent… Terrible customer service non existent . No E nail address and Sll calls are outsourced to people not trained in billing or refunds . Beware . It’s also gotten expensive .

I am sorry but I have been trying to… I am sorry but I have been trying to identify myself with a Belgian card for about a week, trying for about 10 times. I always get the same error, that my id is expired or unrecognised or it is not corresponding to something.

I'm trying to close my account I'm trying to close my account and it is a sickening process. Delibertly designed to be circular, confusing & demoralising. Genuinely pathetic tactics & has me wasting my time going in circled looking for buttons to close the account... THAT ARE NOT THERE ON BOTH THE PHONE & DESKTOP. Please message me so I can close my account asap. Michael.

Quick and very easy to use Quick and easy to use especially if you set up your templates. Takes less than 5 mins to send off a contract! The tracking function is very useful to see if the signatories have viewed the document so you can follow-up with them. Though the recipient notifications tend to go into the junk folder, we can pre-empt this by giving them a heads-up. As a bonus, they have interesting free webinars dealing with the changing economy and the way we now work. Our business has been using docusign for over a year now and it's fantastic.

No way to contact support - refunds are IMPOSSIBLE Cancelling your subscription is SUPER hard, contacting support is impossible, as all support links go to broken web pages. So I can't get a refund because their refund policy is to contact support! What a farce. Take your paying users seriously and maybe Docusign wouldn't have so many bad reviews from what should be a simple subscription & product.