Docusign is really easy to use and… Docusign is really easy to use and allows me to use template documents quickly to confirm details. I've also used the mobile version to draft simple equipment loan documents on the spot during delivery. Educating your clients is part of the process - I've found that talking them through the process on the phone is helpful the first time.

No way to contact support - refunds are IMPOSSIBLE Cancelling your subscription is SUPER hard, contacting support is impossible, as all support links go to broken web pages. So I can't get a refund because their refund policy is to contact support! What a farce. Take your paying users seriously and maybe Docusign wouldn't have so many bad reviews from what should be a simple subscription & product.

We have used Docusign since lockdown… We have used Docusign since lockdown for work as a letting agent - it saves us over 80 sheets of paper for every new tenant's move in pack, is super easy to use and make our life miles easier! We were a bit apprehensive about shifting onto a digital version of our work, but now can't believe we hadn't done it sooner.

A great timesaver Very easy to use, I just wish there were a few more options so I didn't have to use "free text" so option. And I wish Docusign didn't treat me as a new user every time I log in; I've sent about 50 documents via this service, I don't need to be shown how to create an envelope again! Other than that, it's a great product, that saves me a lot of time

Simple to use Its just so simple to use. There are tons of great features, but you can keep it as simple as you like. I wouldn't ever use paper to keep signed records anymore - even if the person is sat next to me. A digital signature/record is far more robust way to organise and record your documents.