I love this company I love this company. They are so helpful and their products are quality. Any time I have a question or issue, they are so quick to respond. They also put out training videos frequently to help us in our eCommerce business.

Nightmare experience Went on line to order a cross for my grandson, added $20 for the mahogany box. Input my payment info and got message "payment details couldnt be verified try again" double checked my info everything was correct, so reentered, same message. Meantime saw pending charge for the amount pending on my bank account. Spent half hour messaging with "customer service". they asked for order number, i didnt get one since the payment was denied, was told maybe the charge on my bank wasnt from them which it was, I asked how they accessed my bank if the info didnt match, they didnt know. Finally gave up . Just witing to make sure no charge actually goes thru on my bank. Will NEVER order from these people again.

Fantastic customer service! I recently had an order which didn't go quite as I expected. When I finally spoke to someone (via email) at the company, they bent over backwards to more than correct the issue and ensure that I finished the transaction as a happy customer. Thank you Max! This is the way to do business. I appreciate it.

I ordered my Daughter in law a necklace… I ordered my Daughter in law a necklace with the baby's picture in it and they said it would be here in time for christmas and it's not gave me a tracking number or nothing or they won't answer me back!! I am very disappointed and thank god I went through paypal cause I will be asking for a refund!! You don't tell people it will arrive for christmas then it don't !!

I gave you 4 for your effort to make… I gave you 4 for your effort to make the heart wording more visible by giving me a new one .Although it is better , it still isn't as good as it is advertised , by we can leave it at that , THANK YOU