An order which had to be returned I ordered the special watches and the order process was great and fast. The watches came in a timely manner. The watches were not exactly what I wanted so I contacted ShineOn and received a courteous e-mail for the return. I would rate the company as a reliable and friendly company and would definitely do business with them again.

Nightmare experience Went on line to order a cross for my grandson, added $20 for the mahogany box. Input my payment info and got message "payment details couldnt be verified try again" double checked my info everything was correct, so reentered, same message. Meantime saw pending charge for the amount pending on my bank account. Spent half hour messaging with "customer service". they asked for order number, i didnt get one since the payment was denied, was told maybe the charge on my bank wasnt from them which it was, I asked how they accessed my bank if the info didnt match, they didnt know. Finally gave up . Just witing to make sure no charge actually goes thru on my bank. Will NEVER order from these people again.

I ordered my Daughter in law a necklace… I ordered my Daughter in law a necklace with the baby's picture in it and they said it would be here in time for christmas and it's not gave me a tracking number or nothing or they won't answer me back!! I am very disappointed and thank god I went through paypal cause I will be asking for a refund!! You don't tell people it will arrive for christmas then it don't !!

I bought the daughter necklace for my… I bought the daughter necklace for my daughter. She absolutely loves it. It happened to arrive while I was talking to her on the phone and she just kept saying she loved it and it was beautiful and than I you about 5 times in a minute. My child shows very little emotion so this ment a lot to me.

I am a seller with Shine On and I… I am a seller with Shine On and I disagree with the reviews below. Their products are beautiful and they have added so many new categories and types of products lately it is amazing. Their customer service and support is the best I have seen. They go the distance to educate their Sellers and help them to be successful. It is a great team of people both sellers and the company that support each other. Someone mentioned about Etsy and there are still a lot of people selling on etsy. The only thing that Etsy doesn't allow is the jewelry because they don't feel the message cards that accompany the jewelry constitute a handmade product, but the other products can be sold there.