I recently orederd from aromaretail.com… I recently orederd from aromaretail.com and it was almsot a good experince. The process of ordering was intuituve and prmoopt. The infromarmtion regarding payment was clera and easy to aminster. The navigation on the site was smooth and efficent. My items arrvied quickly and in good condition. A small detail I was disapopinted with was that the item lacked some documentation that was in the description. I would say it was an oridnary experience all togther.

Enjoying my 101 machine and hope that… Enjoying my 101 machine and hope that my sweet wife will pick more than one scent, just to mix it up. She loves the Kudzu vine smell but not many persons outside of the south are familiar with it. The statement about percent of intensity is incorrect, but I am learning how to adjust for my family. As I can not safely travel outside the USA, I may stop by your location before 2022. Be safe friends.

Surprise brokerage fees led to higher… Surprise brokerage fees led to higher than expected total after machine arrived. Explanation was clear but only offered alternative actions possible for future orders, no rectifications on order placed. Reply to Aroma Retail’s reply: Hello, My apologies for the confusion in order numbers. To be clear and fair, the most recent one did not incur any fees because I did ship it to the US and then forward it to Canada, as it was one of your suggestions when I originally reached out in 2020, for my first order. That order direct to Canada was the one I incurred extra fees. I did reach out at that time but as mentioned the only solution offered was alternative methods for future purchases, which I followed this time in 2021.

I love our new Home 101 Aroma Retail… I love our new Home 101 Aroma Retail air scent machine. We have dogs with sensitive skin allergies and live in a small space, so it’s hard to maintain control of the odors at times. I ordered several samples prior to ordering the machine and the customer service was outstanding. We have ours set at 5% 8 hours, each day of the week. It’s perfect. A little goes a long way in our home and it has created such a nice ambiance...Im definitely less stressed about having indoor animals. I highly recommend the company and product!

Great customer service Ordered fragrance oil by mail through Canada post and shipment did not delivered. Call Aroma Retail right away and they sent out replacement ship by Courier at no cost. Great customer service, highly recommended.