Not the same as it used to be..not even close. I've been with PhonePower since 8x8 got out of the residential voip...almost 20 years. In the past year they've gone to crap. Call logs take two days to populate calls. Call Id is gone from both call logs and from signal to phone. The only place call id shows...in the voice mail log. Go figger. I've contacted support multiple times in writing, most contact goes ignored. A couple of 'we're working on this known problem' only goes so far. My annual subscription ends in two months, I've already selected my next provider.

1st Phone line operational BUT VoiP… 1st Phone line operational BUT VoiP device, ObiHai OBI302 is problematic. 2nd line connection not operating. NO support by phone from OBI and NO support via OBI website to correct 2nd line phone connection issue!! Can't even log in to OBI website after creating account. Need to correct or get a replacement device. Enough to make me consider cancelling my service overall and finding a new phone company.

Terrible Stay Away This company is terrible and I would not recommend doing business with them. My issue specifically is that they were unable over a long period of time to make it possible to update a credit card or form of payment on there website. I stopped using the service and eventually had to mail them a check to settle up. My question is how bad at running a business do you have to be that you can't manage to collect money on your own website?

Phone Power has absolutely no interest… Phone Power has absolutely no interest in their soft phone quality. When a problem comes out it should be dealt with turn fixed right away not sure when the next update is due how much later. Unsatisfactory service.

Open till today I had reasonably decent… Untill today I had reasonably decent experience with their telephone customer service. But today un-did all of that. I wasted almost an hour with the customer service rep on the phone who had no knowledge of my problem nor where to find a solution.