Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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James P
GB

Excellent product. Our Narvar rep was very helpful in setting up our return rules and policies. The app helps alleviate frustration both with our customers as well as with our staff. Customers love the quick, guided authorization process, and our staff loves the ease of managing returns and refunds.

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Jose
GB

The Team at Narvar are all All-Stars! The Team at Narvar has been incredible in helping us achieve our goal of elevating the customer journey for ecommerce. From keeping them up to date with their order to alerting them of any issues along the way. Our customer have truly enjoyed this new process.

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Diana
GB

Helps keep me informed every step of the way Does a great job in letting me know when to expect my package and when items are delayed. Returns are super easy to do. I especially like knowing what my return status is once I mail it back!

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Edwin Kim
GB

Narvar Returns & Exchanges has been a… Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.

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jpluttme
GB

Narvar tracking stinks Narvar tracking stinks. Why companies use this company rather than simply providing a tracking number from the carrier is beyond me. It's often much easier and more informative to track your packages the latter way.

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