Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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Carlos
GB

Sloooow All-Around All I can do is describe my experience. Every few years I get a cold sore above my lip. I've had this issue since childhood. When I travel overseas, I usually buy a tube of Acyclovir Topical to keep on hand. If I catch the start of the cold sore, I can usually prevent a full break out. Because of COVID, my supply was well beyond it's expiration. Instead of cream, I requested a prescription for Valacyclovir tablets. I thought I give it a try instead of the cream. I went through the online interview and provided my insurance information. It took several days to approve the prescription, then another few days to be informed I had a co-pay, and another few days before they shipped the prescription. In total, 11 days and I'm still waiting. In the meantime, the cold sore came and went. Other online services have been far more responsive, often receiving a prescription within hours.

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Lisa Visniesky
GB

Poor customer service I have not received my order, worst customer service. They said yesterday was a weather delay due to rain in Buffalo. Do not use them

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MICHAEL WALTER
GB

I wish I could give less than one star I wish I could give less than one star, this company is a sham, they say easy return process, but when you try to return something, there is NO return process. This software was designed to prevent returns, never again.

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Diana
GB

Helps keep me informed every step of the way Does a great job in letting me know when to expect my package and when items are delayed. Returns are super easy to do. I especially like knowing what my return status is once I mail it back!

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Jennifer
ES

Good service and amazing platform! Good service and amazing platform! I had a good experience using Narvar for returns, so an intuitive app and easy to connect to our System. The customer suponer provided was good kind and useful to solve all doubts that we had in the implementation stage!

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