nice transition InsynQ was our move after years of maintaining dedicated servers at our small non-profit. It turned out to be a great change and the support from InsynQ has been almost shockingly good. I made the change as a skeptic but has become easy to embrace the company. They have handled every question quickly, explained well where needed and are a cut above any support department we've encountered elsewhere. Alecs specifically has been a huge help. It looks like our data and software has found a home.

I work for a small bookkeeping company I work for a small bookkeeping company. Things were going well until they had a data breach. Since then, overall things have declined. Support was great but then the hold times and response time has been slow and inconsistent. We recommended that our clients use them which makes it doubly bad. Now we have to take the time to find a new company .

Great JOB iNSYNQ!!! Like many others, our company was affected - almost nonoperational due to attack on iNSYNQ. This could happen to anyone. True - all situation was very frustrating, but iNSYNQ engineers proved they know they job very well and will do whatever it takes to keep customer's data safe. That means a lot. Could communication with customers be better - probably, but in this extreme situation lets give them a break on that.

The first 2 years with Insynq were… The first 2 years with Insynq were great. Since then it continuously went downhill. Even after the 2 outages we had, we gave them the benefit of the doubt. Customer support is pretty much non existent and lack of communication does not help either. After being on hold to talk to someone for an issue that should literally take 5 seconds to fix (an update needed to be ran. Remote in, input credentials and it's complete) took 2 full days including multiple calls, being called the wrong name after being corrected more than 3x and getting nowhere. Losing days of work for something so easy to fix. Now that we are cancelling, we have to pay for a month that we're not even using just to be done with the BS!

My company just moved everything from … My company just moved everything from our local server over to Insynq about 2 weeks ago. Our experience with them has been nothing but GREAT! Their customer service representatives are always very polite and solve any issues we have right away. Their tech support takes care of almost everything in setting up your server with all the software you use. Their servers are very easy to use. Nothing but a positive experience so far.