Insynq has no support now........ Insynq support has gone to nothing since they were acquired by summit hosting. Been with them for 9 years. The malware breach killed them- no data for 10 days- thank god tax season was over. Look it up on krebsonsecurity dot com. Switched to Right Networks, so far it seems good. Answer phone for tech support and price is way less. Should have switched sooner.

Desktop With Nothing Working In the last couple of days those of us who have been affected by the hack at iNSYNQ have been led to believe that we would be up and running by Monday 7/29/2019. I guess we failed to realize that when iNSYNQ said that desktops would be restored that did not mean that programs like Sage and/or Quickbooks would be working. Now when you look at their support page we are being told that those things should be up in about 2 weeks although they "believe it will be much sooner". This nightmare seems never ending with nothing but marketing talk sent out to their customers.

Fooled again by iNSYNQ (second time)...There won't be a 3rd! For the second time in less than 18 months, INSYNQ is down again. We were told that they had "redundant systems" and data centers for security. When I asked them today why they don't just use the other data center, the Tech Support representative said, "this is the only data center I am aware of." So much for securing our data an insuring up time. To my knowledge, Ransomware shouldn't even be able to traverse discrete VM's. They must have a "mass share" of something very common to their VM set up. Scratching my head on this one. Fooled again

I work for a small bookkeeping company I work for a small bookkeeping company. Things were going well until they had a data breach. Since then, overall things have declined. Support was great but then the hold times and response time has been slow and inconsistent. We recommended that our clients use them which makes it doubly bad. Now we have to take the time to find a new company .

Total rip off!! Total rip off!!! Remote desktop pure disaster, every time I need to work with it, I have to contact support! Incredibly slow! Sales, accounting and support telling you different stories and trying to charge account after I asked to close it!!! Would give negative 5 stars if possible!!! Never use it again and will not recommend to anybody!!!