Sold a domain through here Sold a domain through here, they sent money to masterbucks, been about 3 weeks and payment to my bank is still pending, they don't reply to support at masterbucks.com and it looks to be a scam company, should be prosecuted both this epik which has their logo on it and masterbucks. Edit just got paid, took 3 months for some reason???

Happy with Epik One of the agents, a gent named Bruno, has been the most helpful of all the folks I've interacted with at epik.com. I moved my businesses to epik.com from another service provider and find this platform to be significantly more stable overall. I'm glad I made the switch and it's agents like Bruno, who are not only competent in his knowledge base but also very patient and highly professional in doing his job.

Seriously, where is customer service? Seriously. They let me register an name with the word Google in it. They have a 5 day refund policy but I didn't realize I had made a possible error until the ninth day. Hmmm, I have a brick-and-mortar business, and if I were so petty as to not issue a refund 4 days after the deadline, where would my (or your) business be? It's so sad that keeping my $149 is more important than the potential thousands of dollars that they will never see because of their policies. My goodness, the guy I spoke to just kept texting his script in the chat and then even phoned me to recite the same scripts! I mean, really, why bother picking up the phone if your not going to help, he just kept saying we're here to help...but was he? I only ask because he didn't move an inch, wouldn't escalate my issue to a manager, and then closed the chat before I could add more comments. I'm so disappointed in this business, It's a sad commentary on so many businesses today.

They took my domains! Epik Failure Epik had the audacity to demand $99 from me to retrieve my domains, despite being well within the 30-day grace period. Their systems were not available the times I attempted to renew. Naturally, it's all my fault. And the cherry on top? They claim they "have" to charge me $99 a pop, but can miraculously sell them for $12 on NameLiquidate in just days. After all my unwavering loyalty and bringing them new users, this is my grand reward. How wonderfully considerate of them.

Weeks to register. In-Store Credit for Unfulfilled Orders. Paid for new domain registrations 2+ and 3+ weeks ago. Gave up waiting and used another registrar because I didn't want to risk losing the domains. I believe they issue In-Store Credit (still waiting) for unfulfilled orders. Not sure if they'll refund the money via original payment method, so I may be out a few hundred $$$. **update** Nearly 7 weeks now since paying for registrations. No response from Customer Support. Been with them > 4 years. Used to be amazing. Don't know what's going on. Had to move on considering they must be on the way out.