Epik is by far the best bandwidth value… Epik is by far the best bandwidth value for dollar. I have done business with them, domains, hosting and other. All business dealing with them, two thumbs up. Epik, is a resilient true WEB3 hosting platform. A lot of negative PR from the big 3 who want to keep it a monopoly. Honest is how I know them. Masterbucks, and former employee gripe, seems a little too convenient & coordinated. This is a company doing $40,000,000 a year in revenue other than domains, same exact structure and model that Godaddy utilizes.

Good to worst After 3 or 4 years with them, Now i can see this company seems bankrupt after it's founder Rob Monster miss handling of it's funds as per namepros.com information. Now they Not renewing domains no given refunds paid for renewals. Customers are in a hostage situation. Many customers have already filed cases against them. Never deal again. Get out all of your services asap.

Customer Service Isn't That Hard! I used to have a decent opinion of Epik, but they seriously dropped the ball on basic customer service. Admittedly, I missed the domain renewal date because I hadn't updated my primary email. When I reached out to Emily in the chat, she initially offered a $30 credit to resolve the issue. However, upon completing the transaction, the promised credit never appeared. Instead of taking responsibility, Emily blamed me for not following the correct procedure. When I simply asked for a $30 refund to my card, she claimed it couldn't be done, which is frankly ridiculous. Any reputable company should be able to handle a refund. I'm finished with Epik. There are other places to buy domains that are more reputable than Epik. Losing domain isn't a big deal compared to dealing with their awful service. Enough is enough.

I sold my website through Epik exactly… I sold my website through Epik exactly one month ago in September, and I've still not received my funds. Epik staff and customer care representatives have no clue when will their payment website master bucks are going to be live again. Masterbucks.com is supposed to be going live on October 10th, it's 11th and this website is still under maintenance. Their founder and CEO are not replying to tweets, there is no public announcement of the new date. This is my first and last worst experience on this website. I'll definitely avoid using their platform in the future.

They took my domains! Epik Failure Epik had the audacity to demand $99 from me to retrieve my domains, despite being well within the 30-day grace period. Their systems were not available the times I attempted to renew. Naturally, it's all my fault. And the cherry on top? They claim they "have" to charge me $99 a pop, but can miraculously sell them for $12 on NameLiquidate in just days. After all my unwavering loyalty and bringing them new users, this is my grand reward. How wonderfully considerate of them.