They are scammers They are scammers. Do not to buy domains there because you will lose your time, your money, your domains! They didn't transfer the domain. They only promise: tomorrow, tomorrow, tomorrow. They took my money and won't refund it. They say every new day: "1-2 more days are needed, your question is already under consideration, our accounting team has already been warned". Don't trust them.

BEWARE - EPIK IS TERRIBLY UNETHICAL Epik has turned into a horrible, dodgy company. In my case, they quickly locked me out of my domains that passed the renewal date just some days and put them in their REDEEM section, where they go trying to charge stiff fees. They DO NOT CARE OR HONOUR the LEGAL FACT that you are within the legal time frame to transfer your domains. They kidnap your domains by simply refusing to provide the AUTH CODES so that you can not transfer your Domains. Never mind what. This is highly unethical and goes against ICANN policies. BEWARE WITH EPIK - HUGE RED FLAG.

I purchased a domain name from Epik I purchased a domain name from Epik. Rob (the CEO) personally took care of my questions. It's not everyday you see a CEO of a well respected registrar be hands on in helping customers. Most large registrars send you to low tiered customer support. I would not hesitate to purchase from Epik again.

Web Hosting Failure They have been playing games with our web hosting, site was not accessible for three months until I was flagged by a customer and ask "support" to check access. They blocked our site on purpose and only restored it when we complained. Support appears to be non domestic US and third world in nature. Epik.com web hosting is as bad as InMotion.com hosting, which we thought was the worst. We cannot recommend their hosting or their version of C-panel, buyer beware - run like hell if your thinking about using their hosting.

Customer Service Isn't That Hard! I used to have a decent opinion of Epik, but they seriously dropped the ball on basic customer service. Admittedly, I missed the domain renewal date because I hadn't updated my primary email. When I reached out to Emily in the chat, she initially offered a $30 credit to resolve the issue. However, upon completing the transaction, the promised credit never appeared. Instead of taking responsibility, Emily blamed me for not following the correct procedure. When I simply asked for a $30 refund to my card, she claimed it couldn't be done, which is frankly ridiculous. Any reputable company should be able to handle a refund. I'm finished with Epik. There are other places to buy domains that are more reputable than Epik. Losing domain isn't a big deal compared to dealing with their awful service. Enough is enough.