Good to worst After 3 or 4 years with them, Now i can see this company seems bankrupt after it's founder Rob Monster miss handling of it's funds as per namepros.com information. Now they Not renewing domains no given refunds paid for renewals. Customers are in a hostage situation. Many customers have already filed cases against them. Never deal again. Get out all of your services asap.

Weeks to register. In-Store Credit for Unfulfilled Orders. Paid for new domain registrations 2+ and 3+ weeks ago. Gave up waiting and used another registrar because I didn't want to risk losing the domains. I believe they issue In-Store Credit (still waiting) for unfulfilled orders. Not sure if they'll refund the money via original payment method, so I may be out a few hundred $$$. **update** Nearly 7 weeks now since paying for registrations. No response from Customer Support. Been with them > 4 years. Used to be amazing. Don't know what's going on. Had to move on considering they must be on the way out.

Alleged to be dishonest & may keep your money & also expose your data A few years ago we sold several low priced domains using Epik.com but were never paid. There was no way to withdraw the funds. We finally threw in the towel and gave up because it was too much time, work and energy trying to collect. To add salt to our wounds more recently their entire data base was exposed to hackers and our identity was used by a criminal to open fraudulent bank account in our name. Stay far away from the Epik.com scam!

Happy with Epik One of the agents, a gent named Bruno, has been the most helpful of all the folks I've interacted with at epik.com. I moved my businesses to epik.com from another service provider and find this platform to be significantly more stable overall. I'm glad I made the switch and it's agents like Bruno, who are not only competent in his knowledge base but also very patient and highly professional in doing his job.

Customer service at Epik is wonderful Customer service at Epik is wonderful. I'm just an end-user trying to be the family IT, and they are always friendly and knowledgeable and very helpful. My issues may actually be minor, but if I can't fix it it's major. They always come throught. Also, I think their pricing is very good (domain registrar and email hosting is what I use).