Over THREE Months And No Shoes I placed an order for a single pair of shoes on 12/13/2020 and received an email confirmation same day. Their shipping and handling policy says 15-30 days so I waited until 01/25/2021 and emailed them for an update and explanation for the delay and lack of communication. “Victoria Puccini” responded with a ridiculous explanation about the shoes being at a warehouse, changing shipping carriers and to wait patiently. She also promised a $10 discount on my next order, like she thought I would want to place another order. I emailed the company again on 02/16/2021 and requested a full refund. Victoria emailed back agains saying that the package had shipped with USPS and to wait...15-30 days yet again! I told her I no longer wanted to do business with her company and requested the full refund, but she denied it, saying to wait and if I did not receive the shoes within 14 days then she would refund me. I emailed again on 04/01/2021 to AGAIN ask for a refund and have not received a response. What an unacceptable way to do business. And yes, I checked my order number several times during these past few months and at no point was the status available for tracking. Order number 200020504. Update (05/01/21): I see that the company responded to my review, saying I not only received the shoes but, “great compensation”. False. The ONLY thing I received from them was my money back! But that was only after writing the initial review that they finally acquiesced my numerous requests to do so. This company flunked business school.

Nikes were FAKE! Do NOT buy from this site. I ordered and paid $150 for a pair of size 8.5 Nike Atmos back in the spring. After approximately one month, I received a pair of Nike Dia de los Muertos Air Max size 9.5. I finally decided to try to resell this pair on StockX and just received notification that the shoes are not genuine. Now I am stuck with a pair of fake shoes that don't fit anyone in my household. Save yourself the time, money and trouble and avoid this Scam site.

I've ordered from this company numerous… I've ordered from this company numerous times with no issue and this is the first time I've had to encounter their customer service dept. My package never arrived- instead of offering a refund or replacement, carlomaderno has now placed me in the middle of an investigation of the "delivered" product with their hired shipping company. This investigation could take up to 10 business days, during which I'll get 1-3 calls from said shipping company and if the phone goes unanswered for any reason, I have to report the issue to carlomaderno again and restart the investigation process. I've never heard of such foolishness and no matter the result of the investigation or the resolution, they've lost a customer.

I've had the worst experience with Carlo maderno!!!! I've had the worst experience with Carlo maderno I've place a order since April 6th they send me the wrong sneakers and it was fake i send it back to the address that was on the package and emailed them the tracking number and i paid for it myself to send it back and that was their mistake until this day i still have no refund and no sneakers I've been going back and forth with them for over 2 months over emailed beware they are a scam do not waste your money if i have to go to every website to write a negative review that's what i am gonna.... They don't deserve to be in business Back again it's June 15th at this point since i placed this order april 16th still no product no refund i got an email from them since last week saying they issued me a refund for me to delete the negative review still no refund...A $130 down the drain the worst ever.!!!! Back again June 25th still no refund no response to any of my emails BEWARE PEOPLE THEY ARE A SCAMS!!! SCAMS!!! SCAMS!!! July 4th still no refund still haven't responded to any of my emails beware people it's a scam!!!! Don't waste ur money!!!! OK I'll be waiting for your lawsuit i got proof I bought from you i got receipts i am gonna post the receipt for you since you wanna be on some you don't know me i can't wait for this lawsuit its gonna back fire on your ass you a fraud!!!

took about a month for me to finally… took about a month for me to finally get the shoes that i ordered. but when i did get them they were in great shape and they were not fake. i’ll most likely being buying from them again