Summit Hosting Reliability For the most part, Summit Hosting has been very reliable....I can think of two times in almost 9 months where I had an issue of accessing my software Dale Bernard Auburn Church of Christ

Old servers that crash It used to be a good hosting site. It now crashes several times a week and we are submitting tickets to reboot. It is a 2012 server, when we asked when they planned to upgrade us to 2022 their reply was "we will upgrade you by the deadline. You are one of 10,000 servers we will be updating". that response really didn't make us feel special. When we asked if there was something to be done to prevent the crashing they told us "be sure users log out properly" We pay just under 1k a month for hosting. That value made it quite nice to pencil out switching or setting up our own server. Not recommended!

summit hosting is a joke summit hosting is a joke. seems like every week i am emailing back and forth trying to resolve some sort of problem. this has caused my company to loose revenue multiple times. instead of talking to a live agent they seem to communicate VIA email which is very poor customer service. I as a company do not recommend using this service.

Helpful for working remotely Summit Hosting has been very helpful for us to use our accounting software while working remotely due to the COVID-19 restrictions. Customer service and tech support is very attentive. Had a minor issue at one point, but was quickly resolved. Thanks, guys! Aaron My Gym Enterprises

Support staff takes a long time to… Support staff takes a long time to contact you. Information is not always accurate. You have to waste your time trying to figure out an email response from them that doesn't address your problem. Support was much better before they were bought by Summit Hosting.