Garrett Bushnell
GBResponsive, Knowledgeable Support. My company has used Summit Hosting (formerly INSYNQ) for over five years to host our QuickBooks products. Although I work within Quickbooks, I'm also the on-site IT. I can truly say that Summit Hosting is one of the very few companies I don't hate to have to contact. Most companies take days to respond, and only escalate you to an actual engineer until you've relayed your issue several times. Summit's support escalates problems, almost immediately. Within an hour or less I'm already speaking with an engineer. Minutes later, the problem is usually resolved. I wish all of our IT vendors operated with the same support system as Summit Hosting. Truly a great company. I have no hesitations on recommending them. I'm not sure why people say their support takes days to get back to them. Honestly, I've never found this to be the case.
Aaron
GBHelpful for working remotely Summit Hosting has been very helpful for us to use our accounting software while working remotely due to the COVID-19 restrictions. Customer service and tech support is very attentive. Had a minor issue at one point, but was quickly resolved. Thanks, guys! Aaron My Gym Enterprises
Dale Bernard
GBSummit Hosting Reliability For the most part, Summit Hosting has been very reliable....I can think of two times in almost 9 months where I had an issue of accessing my software Dale Bernard Auburn Church of Christ
stacey
CAsummit hosting is a joke summit hosting is a joke. seems like every week i am emailing back and forth trying to resolve some sort of problem. this has caused my company to loose revenue multiple times. instead of talking to a live agent they seem to communicate VIA email which is very poor customer service. I as a company do not recommend using this service.
Suzanne Powell
GBCloud Hosting thru Summit Hosting… Cloud Hosting thru Summit Hosting allows me to share QB Desktop with my clients. Support has been very responsive.