Peter Elliott
GBordered and paid +25% surcharge for… ordered and paid +25% surcharge for fast delivery (4-5 days.) never arrived. called to inquire and lady said they would be sent today or tomorrow. asked about refund of the +25% charge, put on hold and came back and said order would be sent by the end of this week. asked for cancellation and refund of entire order and asked for confirmation. lady said email confiming cancellation would be sent today. NONE RECEIVED. Suggest everyone file BBB and NY Atty General complaints for taking adantage of COVID situation!!!
Gwen Ray
GBBEWARE BEWARE! I ordered a [Pack of 35] NIOSH Certified, Alpha Pro Tech N95 Facemasks from Covcare for 59.99 and they were defective, completely unusable because one of the bands on them was not securely attached and as soon as I tried to put them on, it would detach, leaving the mask open. I sent a request for a refund or a different type mask and they just offered me a ten percent discount. That’s 59.99 down the drain. BTW, I’ve ordered these very same masks many times over the past 9 years through other companies and they were never defective.
Robin Androphy
GBDirty and used masks I ordered KN95s and N95s for my use as a medical professional in March 2022. The masks arrived open and dirty, and with expiration dates in May 2022. Masks were wrapped in kitchen cellophane wrap with soiled ear loops and none were individually sealed. I am in dispute with the company, and they have yet to respond. There are many opportunities to obtain high quality masks from legitimate sources nowadays… but options were more scarce then. I was scammed!!!!
Consumer
GBKN95 masks Order #15494 I received my KN95 masks yesterday. They were delivered in less than two weeks which was as promised. I put them through the three tests recommended by the CDC to make sure they’re authentic. They passed with flying colors. Finally an honest company. An outstanding company to deal with. Thank you Edna from Customer Support.
Elle Kay
GBSCAM Only one star as cant do 0. Ordered over a month ago were taking calls but continually say have now received their stock and will 'expediate' delivery. Now when you call there is just a recorded message. SO hundreds of dollars lost.